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support, releases, and updates
Tickets, version updates, and usage questions for SGT, Process, and OPS. Support is handled through 0800net, featuring integrated communication and history tracking.
Tickets
Releases
Updates
Usage questions
Support tickets opened via 0800net are processed faster than email.
Four ways to get what you need. Technical support and version downloads have their own systems; the phone line is for urgent matters; and the form below covers anything that doesn't fit into the other three.
TICKETS
Open, track, and view the history of every ticket, with agreed-upon turnaround times.
Open a ticketRELEASES
Download released versions of your product, including release notes for each.
Download releasesFORM
Registration, contracts, billing, or anything other than technical support.
Talk to us
Industrial Intelligence to optimize, integrate, and evolve.
We combine ERP, MES and specialized consulting in a platform that connects data, processes, and people with technical excellence and continuous vision for improvement. Optimize ad aeternum.
Turn on + 55 47 3231-3100
to speak with a product specialist.