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CONSULTING diagnosis, strategy, and implementation

Discover what is limiting your growth.

Operacional accelerates business evolution through a structured diagnostic and implementation model, led by a multidisciplinary technical team with extensive production and operational experience.

IDUS

Assessment

Benchmarking

Strategy

Implementation

Evolution

Industrial Intelligence
01. The assessment

What the company doesn't know it does.

In the assessments already conducted, 32% of the processes analyzed were unknown to the organization itself.

The IDUS, Systemic Utilization Index, measures the industry's level of digitalization and separates what is already systematized from what is still done manually and what no one controls. This snapshot forms the basis of the digital transformation plan: the priorities, the integrations, and the order in which each step occurs.

40% manual

Of the processes identified in the assessments, this portion was still performed manually.

32% unknown

Processes the organization did not know existed or did not control.

Less than 4%

In critical areas, the portion of requirements that the operation actually met.

60 to 90 days

Diagnostic timeline, based on complexity and digital maturity.

Below are the stages of the diagnostic, and what comes after it.

Who leads it

Those who build it are the ones who implement it. And they stay on afterwards.

Every industrial system provider has a methodology. The difference lies in who leads it. At Operacional, implementation is carried out by those who built the product in the very industry where it was born, without handing it off to someone who only learned the system in training, or to a generic consultant discovering what a production run is by interviewing the dye house manager. Led by those who live the industry, the transition happens naturally and never stops evolving.

Implementation has an end date. Optimization does not.

Diagnostic pillars

The scope is decided by balancing these four forces, never by letting one prevail in isolation.

Real business needs

What is essential to support the factory's operation, separated from habits inherited from the previous system.

Adherence to the standard

Native features come first. Every standard function used is a function that continues to evolve with the product, with no maintenance costs of its own.

Customization

Evaluated one by one, restricted to what adds value and isn't already covered by the standard, and designed by those who know the industry. This isn't about testing flexibility; it's about eliminating precedents that become a burden later on.

The go-live deadline

The go-live date determines the scope, not the other way around. What doesn't fit is not discarded: it goes into the evolution roadmap, which is documented during the diagnostic itself.

The method

Four stages.
A single path to the decision.

Many companies choose a system without knowing what is already systematized, what is still manual, and what is not being tracked at all. Our diagnostic creates this snapshot before any decision is made, and the method continues even after the transition.

IDUSBenchmarkingRoadmapSupport
Operacional Consulting, from diagnosis to continuous evolutionOne method. Four stages. An informed decision.
Diagnosis

Where the operation stands today, measured and benchmarked.

IDUS
01

Mapping and IDUS

What is already systematized, what is still done manually, and what the organization is unaware of or does not control.

02

Analysis and Benchmarking

The current situation compared against industry best practices, with recommendations for optimization.

03
Strategy

Strategy Definition

A personalized plan for company evolution, prioritizing efficiency, integration, strategic gains, and the ideal roadmap.

Roadmap
04
Implementation

Implementation

Modeling, pilot, parallel, and official go-live. Each phase is validated before the next to reduce transition risk.

4 phases
05
Continuous layer

After implementation

New releases, custom features, and technical support keep the system evolving after the operation goes live.

SupportConstant evolution

Instead of deciding on a system in the dark,

the diagnosis reveals the operation before the choice is made.

The method

Four stages.
A single path to the decision.

Many companies make decisions about systems without knowing what is already systematized, what is still manual, and what no one is controlling. The diagnosis creates this snapshot before the decision is made, and the method continues even after the transition.

IDUSBenchmarkingRoadmapSupport
Operacional Consulting, from diagnosis to continuous evolutionOne method. Four stages. An informed decision.
Diagnosis

Where the operation stands today, measured and compared.

IDUS
01

Mapping and IDUS

What is already systematized, what is still done manually, and what the organization is unaware of or does not control.

02

Analysis and Benchmarking

The current situation compared against industry best practices, with optimization recommendations.

03
Strategy

Strategy Definition

A personalized plan for company growth, prioritizing efficiency, integration, strategic gains, and the ideal roadmap.

Roadmap
04
Implementation

Implementation

Modeling, pilot, parallel, and official go-live. Each phase is validated before the next to reduce transition risk.

4 phases
05
Continuous layer

Post-implementation

New releases, custom features, and technical support keep the system evolving after the operation goes live.

SupportConstant evolution

Instead of deciding on a system in the dark,

the diagnosis reveals the operation before making a choice.

The diagnosis

A phase and a stage are not the same thing.

Implementation is not a single, factory-wide switch: it is divided into phases, by unit and by area, in an order defined during the diagnostic. Each phase goes through the same four steps and has its own go-live date, with each phase only beginning once the previous one is operational.

Phase zero starts with what the client has already gathered, assesses the as-is, and designs the to-be.

The four steps within each phase
1
Planning

Scope, objectives, team, timeline, and method agreed upon before any interviews take place.

2
Analytical schedule

Technical interviews with business areas, one by one, to gather exact functional specifications — not just a questionnaire answered by email.

3
Functional validation

Each requirement is analyzed together with the operators to define parameterization, business rules, integration, and workflows.

4
Implementation model

Proposed processes, specifications, and plans, documented and aligned with go-live dates.

Scope

What we do during the diagnostic.

The ten activities applied to each area that will be served by the system.

Key processes

Analysis of the company's key processes.

Rules and requirements

Business rules and functional requirements applicable to the project.

Systemic and manual

Risk exposure and necessary procedures that are not currently in use.

Opportunities

Improvement in efficiency, controls, and management.

Critical processes

What needs to be systematized or redesigned for standardization.

Customization

Need for customization, with development hours quantified.

Peripherals

Readers, data collectors, printers, and scales.

Modules and functions

What is required for the management model.

Integrations

Integration needs with other systems.

Concurrent users

Number required for system operation.

What you receive

The diagnosis comes with four raw materials.

This is not a report of recommendations. It is the material with which implementation begins the very next day.

1
Functional specification

What the system needs to do, gathered area by area with those who operate it.

2
Parameterization and integration plan

How the system is configured and how it communicates with the factory's existing infrastructure.

3
Evolution roadmap

Anything that didn't make it into the go-live date didn't become a wish list: it became a sequence, with order and criteria defined together with the operators.

4
Deployment strategy

The sequence of phases, by unit and by area, with the go-live date for each.

Your growth cannot wait.

Request a diagnostic

Deployment

No one flips the switch all at once.

Each stage is validated before the next, ensuring operations are never exposed during the transition.

Phase 01

Modeling

Structured system processes, with business rules and parameters.

Phase 02

Pilot

Testing in a controlled environment, validating workflows before final adoption.

Phase 03

Parallel

New and current systems operating together to ensure reliability.

Phase 04

Official

The system takes over, with ongoing support for a secure transition.

Continuity

The launch is not the end of the project.

Once the system goes live, monitoring continues on three fronts.

Constant evolution

New releases with system improvements, features, and optimizations.

Software development

Custom features, customizations, and integrations.

Technical support

Agile service, ticket resolution, and user support.

Technical materials

You've seen the consulting. This guide shows the entire Operacional system.

"From Plan to Delivery" brings together all of Operacional's products in one document, with the depth that a single page cannot hold: domain by domain, module by module, and how the layers connect into a single system.

PDF · SGT, Process and OPS
Receive material

What is inside

01
The operational domains and what each one solves
02
Module by module, with the capabilities of each process
03
What is repetitive in every operation and what is specific
04
Who can operate each station, and how competence becomes evidence
05
How ERP, MES, quality, BI, and skills form a single system
FAQ / Consulting

Frequently asked questions about our consulting services

Straightforward answers about the diagnosis, IDUS, implementation, and what comes next.

O que é o IDUS?

IDUS é o Índice de Utilização Sistêmica. Com ele medimos o nível de digitalização da indústria e identificamos os gargalos operacionais. O resultado não é um número solto: é o que fundamenta o plano de transformação digital sob medida, com prioridades e ordem de execução.

Quanto tempo leva o diagnóstico?

De 60 a 90 dias. O prazo varia conforme a complexidade da empresa e o nível de maturidade digital identificado pelo IDUS.

Quais são as etapas do diagnóstico?

São quatro. Diagnóstico com o IDUS, que mapeia o que já está sistematizado, o que ainda é manual e o que a organização desconhece ou não controla. Análise e Benchmarking, comparando a situação atual com as melhores práticas de mercado. Definição da Estratégia, com o plano personalizado e o roadmap. E a Análise combinada, em que avaliamos juntos os resultados.

O que a Operacional entrega ao fim do diagnóstico?

O diagrama do fluxo de processos e informação proposto; a descrição das regras de negócios e dos requisitos funcionais, detalhada por área; a especificação dos requisitos de hardware e software, ou a adoção de cloud como infraestrutura; a apresentação e validação do escopo e das horas estimadas; e a definição da estratégia de implementação.

Preciso decidir pelo ERP antes de fazer o diagnóstico?

Não. A decisão vem depois, e vem do diagnóstico. Na etapa de análise combinada avaliamos juntos os resultados, o que permite uma decisão fundamentada sobre a implementação do ERP, com alinhamento às necessidades do negócio.

Como funciona a implantação?

Em quatro fases. Modelagem: estruturamos os processos no sistema, com regras e parâmetros conforme o negócio. Piloto: testamos em ambiente controlado, validando fluxos antes da adoção definitiva. Paralelo: operamos o novo sistema e o atual ao mesmo tempo, para assegurar confiabilidade antes da virada. Oficial: o sistema passa a ser o definitivo, com suporte contínuo na transição.

O que acontece depois que o sistema entra no ar?

O acompanhamento continua em três frentes. Evolução constante, com novas releases trazendo melhorias e recursos. Fábrica de Software, para funcionalidades, customizações e integrações sob medida. E suporte técnico, com atendimento ágil e resolução de chamados.

Quem conduz o diagnóstico?

Uma equipe técnica e multidisciplinar, com ampla experiência produtiva e operacional. O modelo é estruturado: as mesmas etapas, atividades e entregas se aplicam a cada projeto, ajustadas à complexidade de cada operação.

O que os diagnósticos já realizados mostram?

Nos diagnósticos realizados pela Operacional, 40% dos processos identificados eram manuais e 32% dos processos analisados eram desconhecidos pela própria organização. Em áreas críticas, menos de 4% dos requisitos eram atendidos.